Downloadable Forms

Returns and complaints protocols

  • Recommendations for packaging shipments weighing up to 31.5 kg - Download
  • Parcel packing guide (DPD courier) - Download
  • Recommendation for packing pallets (GEODIS courier) - Download
  • Complaint protocol for sales representatives and customers (PDF file)- Download
  • Complaint protocol for sales representatives and customers (editable XLS version)- Download
  • Protocol for returning goods to the warehouse (PDF file) - Download
  • Protocol for returning goods to the warehouse (editable XLS version) - Download