Returns and complaints protocols
- Recommendations for packaging shipments weighing up to 31.5 kg - Download
- Parcel packing guide (DPD courier) - Download
- Recommendation for packing pallets (GEODIS courier) - Download
- Complaint protocol for sales representatives and customers (PDF file)- Download
- Complaint protocol for sales representatives and customers (editable XLS version)- Download
- Protocol for returning goods to the warehouse (PDF file) - Download
- Protocol for returning goods to the warehouse (editable XLS version) - Download